Terms & Conditions

Last updated: December 2017

The Website is brought to you by Tayside Cancer Support, Registered Charity Number SCO22798, whose place of business is Block C Room 025, Ninewells Hospital Dundee, DD1 9SY. Tayside Cancer Support believes it is important to protect your Personal Data (as defined in the Data Protection Act 1998) and is committed to giving you a personalised service that meets your needs in a way that also protects your privacy.

The content of this website is for your general information and use only. It is subject to change without notice. The views expressed on this site are not necessarily those of Tayside Cancer Support.

This website contains links to external websites. Tayside Cancer Support is not responsible for the content of external websites to which this site is linked, nor do we necessarily endorse the views or the information contained therein.

1. Collecting Information

We may collect Personal Data about you from a number of sources, including the following:

1.1. From you, if you agree to sign up to our newsletter, in which case this may include your contact details or date of birth.

1.2. From you, when you contact us with an enquiry or in response to a communication from us, in which case, this may tell us something about how you use our services.

2. Using Your Personal Information

2.1. Personal Data is important to the charity and we shall only use your Personal Data for the following purposes and shall not keep such Personal Data longer than is necessary to fulfil these purposes:

2.1.1. To help us to identify you when you contact us.

2.1.2. To help us contact you about changes or improvement of services we have provided and feel may be of interest.

2.1.3. To allow us to carry out analysis, profiling and research of our clients and their needs. However no individual will ever be identifiable in any reporting.

2.1.4. To help to prevent and detect fraud or loss.

2.1.5. To allow us to contact you in any way (including mail, email, telephone, visit, text or multimedia messages) about services offered by us unless you have previously asked us not to do so.

2.1.6. We may monitor and record communications with you for quality assurance and compliance.

2.2. We will not disclose your Personal Data to any third party except without your consent for example if you have asked for your information to be forwarded to another agency in order that they can provide you with support. However we may be required to if we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings. Or if we legitimately believe there is a risk to life or safety.

2.3. Where you give us Personal Data on behalf of someone else, you must confirm that you have provided them with the information set out in this Privacy Policy and that they have not objected to such use of their Personal Data.

3. The internet

3.1. If you communicate with us using the internet, we may occasionally email you about our services and products. When you first give us Personal Data through the Website, we will normally give you the opportunity to say whether you would prefer us not to contact you by email. You can also always send us an email at any time if you change your mind.

3.2. Please remember that communications over the internet, such as emails and webmails (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered - this is the nature of the internet. We cannot accept responsibility for any unauthorised access or loss of Personal Data that is beyond our control.

4. Cookies

4.1 When we provide services, we want to make them easy, useful and reliable. This sometimes involves placing small amounts of information on your computer. These are called 'cookies'.

4.2 They are widely used to make websites work more efficiently for visitors, and to provide information to the owners of the site. These cookies cannot be used to identify you personally and are used to improve services for you, for example through:

Letting you navigate between pages efficiently
Helping us ascertain whether the website is operating effectively.
Enabling a service to recognise your computer so you don't have to give the same information during one task
Recognising that you have already given a username and password so you don't need to enter it for every web page requested
Measuring how many people are using services, so they can be made easier to use and that there is enough capacity for all users

4.3 We also use cookie technology with our online forms to ensure we maintain your confidentiality and security as you move through secure or password protected areas of the our websites.

4.4 In your web browser you can control which types of cookies you allow. You can turn cookies on or off using your browser's settings. You can also delete cookies and clear your browser's cache (history). Here is link to Learn more about how to manage cookies.

5. Links

5.1. The Website may include third-party advertising and links to other websites. We do not provide any personally identifiable customer Personal Data to these advertisers or third-party websites.

5.2. We do not have access to or control over cookies or other features that third party websites may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Policy.

5.3. We exclude any liability for loss that you may incur when using these third party websites.

6. Further Information

6.1. If you would like any more information or you have any comments about our Privacy Policy, please either write to us at Data Protection Manager, Tayside Cancer Support, Registered Charity Number SCO22798 Block C Room 025 Ninewells Hospital Dundee, DD1 9SY, or email us.

6.2. We may amend this Privacy Policy from time to time without notice to you, in which case, we will publish the amended version on the Website. You confirm that we shall not be liable to you or any third party for any change to this Privacy Policy from time to time. It is your responsibility to check regularly to determine whether this Privacy Policy has changed.

6.3. We aim to keep the Personal Data we hold about you accurate and up to date. If you tell us that we are holding any inaccurate Personal Data about you, we will delete it or correct it promptly. Please email or write to us at the address above to update your Personal Data.